Cookie Policy

Last Updated: June 2025

This Cookie Policy explains how , a legal entity registered at 110 Laurier Avenue West, Ottawa, ON K1P 1J1, Canada, uses cookies and similar tracking technologies on the website operated under the brand (the "Site"). By using our Site, you agree to the use of cookies as described in this policy. For questions regarding your personal data, you may contact us at privacy@savecreststudio.com.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, smartphone, or other internet-enabled device) when you visit a website. They are widely used by website operators to make websites work more efficiently, to provide functionality, and to gather information about how users interact with the website.

Cookies are set either by the website you are visiting (known as "first-party cookies") or by third-party services that provide content or functionality on that website (known as "third-party cookies"). Cookies can be either:

  • Session cookies: These are temporary cookies that expire when you close your browser. They allow the website to remember your actions during a single browsing session.
  • Persistent cookies: These cookies remain on your device for a set period of time or until you delete them manually. They allow the website to remember your preferences and actions across multiple browsing sessions.

In addition to cookies, we may also use similar tracking technologies such as web beacons (also called "pixel tags" or "clear GIFs"), local storage objects, and scripts to collect information about how you use our Site. For the purposes of this policy, all such technologies are collectively referred to as "cookies."

2. Why Do We Use Cookies?

We use cookies on our Site for the following purposes:

  • To ensure the Site operates correctly and securely.
  • To remember your preferences and personalize your experience.
  • To analyze how visitors use our Site so we can improve it.
  • To deliver relevant advertising and promotional content.
  • To protect the Site against malicious traffic and fraud.
  • To comply with applicable legal obligations under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

3. Types of Cookies We Use

3.1 Strictly Necessary / Essential Cookies

These cookies are required for the basic operation of our Site. Without them, certain features or services you have requested cannot be provided. Because these cookies are strictly necessary for the Site to function, they cannot be switched off in our cookie management tool. They do not store any personally identifiable information and are typically set in response to actions you take, such as logging in, filling out forms, or setting your privacy preferences.

Examples include:

  • Session management and authentication cookies.
  • Security and fraud prevention cookies.
  • Load-balancing cookies to distribute traffic across servers.
  • Cookies that store your cookie consent preferences.

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Site, such as which pages are visited most often, how long users spend on each page, and whether users receive error messages. The data collected is aggregated and anonymized and is used solely to improve the performance and usability of our Site. These cookies do not identify you personally.

Examples include:

  • Google Analytics (_ga, _gid, _gat, _ga_[ID]): These cookies are set by Google LLC and are used to collect information about how visitors use our Site. The information is used to compile reports on Site usage and to help us improve the Site. Data may be transferred to and processed in the United States by Google. For more information, please visit Google's Privacy Policy .
  • Cloudflare Analytics: These cookies are set by Cloudflare, Inc. to support web performance monitoring, security logging, and analytics. They help us understand traffic patterns and identify potential security threats. For more information, please visit Cloudflare's Privacy Policy .

3.3 Functional Cookies

These cookies allow our Site to remember choices you make (such as your preferred language, currency, or region) and provide enhanced, more personalized features. The information these cookies collect may be anonymized; they cannot track your browsing activity on other websites.

Examples include:

  • Language preference cookies.
  • Saved booking preferences and room configuration settings.
  • Accessibility and display preference cookies.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements and promotional content that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. These cookies are typically placed by our advertising partners and may be used to build a profile of your interests based on your browsing activity across multiple websites.

Examples include:

  • Meta Pixel (Facebook Pixel): Set by Meta Platforms, Inc. This pixel tracks conversions from Facebook Ads, optimizes ads based on collected data, builds targeted audiences for future ads, and remarketing to users who have visited our Site. Data may be transferred to and processed in the United States. For more information, please visit Meta's Data Policy .
  • Google Ads / Google Tag Manager (_gcl_au, IDE, NID): These cookies are used to serve personalized advertisements on Google's advertising network, to measure the effectiveness of ad campaigns, and to track conversions from Google Ads. Data may be processed by Google LLC in the United States. For more information, please visit Google's Advertising Policies .
  • TikTok Pixel: Set by TikTok Inc. to enable advertising targeting and conversion tracking on TikTok's advertising platform. For more information, please visit TikTok's Privacy Policy .
  • Twitter / X Pixel: Set by X Corp. (formerly Twitter, Inc.) to allow us to measure conversions and to serve targeted advertising to users who have visited our Site via X's advertising platform.
  • Bing Ads / Microsoft Clarity (MUID, _uetsid, _uetvid): Set by Microsoft Corporation to track visitors across Microsoft's advertising network and to provide analytics on user behavior on our Site.

4. Detailed Cookie Table

The table below provides a more detailed overview of the specific cookies we use, their provider, purpose, type, and duration.

Cookie Name Provider Purpose Type Duration
__cf_bm Cloudflare Bot management and security; distinguishes between humans and automated bots. Essential 30 minutes
cf_clearance Cloudflare Stores proof of passing a security challenge to prevent repeated challenges. Essential 1 year
__cfduid Cloudflare Used to identify trusted web traffic and apply security settings. Essential 30 days
_ga Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the Site. Analytics 2 years
_gid Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the Site. Analytics 24 hours
_gat Google Analytics Used to throttle request rate and limit the collection of data on high-traffic sites. Analytics 1 minute
_ga_[ID] Google Analytics (GA4) Persists session state for Google Analytics 4. Analytics 2 years
_fbp Meta (Facebook) Used by Meta to deliver, measure, and improve the relevancy of ads. Marketing 3 months
_fbc Meta (Facebook) Stores last click attribution information from Facebook Ads. Marketing 2 years
IDE Google (DoubleClick) Used by Google DoubleClick to register and report user actions after viewing/clicking ads. Marketing 1 year
_gcl_au Google Ads Stores and tracks conversions from Google Ads. Marketing 3 months
MUID Microsoft (Bing) Identifies unique web browsers visiting Microsoft sites; used for advertising and analytics. Marketing 1 year
_uetsid Microsoft (Bing) Collects data on visitor behavior from multiple websites for analysis by Microsoft. Marketing 1 day
_uetvid Microsoft (Bing) Used by Microsoft for advertising, site analytics, and other operations. Marketing 1 year
cookieconsent_status Stores the user's cookie consent preference. Essential 1 year
PHPSESSID Preserves user session state across page requests. Essential Session

Please note that this table may not be exhaustive. Additional cookies may be set as we update our services or introduce new features. We will update this policy accordingly.

5. Third-Party Cookies and Cross-Site Tracking

Some cookies on our Site are placed by third parties on our behalf. These third parties may collect information about your online activities across different websites and over time. does not control these third-party cookies and is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of all third-party service providers whose cookies may be present on our Site.

Relevant third-party privacy policies include:

6. Your Consent

In accordance with applicable Canadian privacy legislation, including PIPEDA and where applicable, provincial legislation such as Quebec's Law 25 (Bill 64), we require your meaningful consent before placing non-essential cookies on your device.

When you first visit our Site, you will be presented with a cookie consent banner that allows you to:

  • Accept all cookies (including analytics and marketing cookies).
  • Reject all non-essential cookies.
  • Customize your cookie preferences by category.

Your consent choices will be recorded and stored in a cookie on your device. You may withdraw or modify your consent at any time by using the cookie preference settings available on our Site (see Section 7 below) or by contacting us at privacy@savecreststudio.com.

Please note that withdrawing your consent will not affect the lawfulness of any processing carried out before the withdrawal. Strictly necessary cookies do not require your consent as they are essential for the Site to function.

7. How to Manage and Control Cookies

You have the right to decide whether to accept or decline non-essential cookies. You can exercise your cookie preferences in several ways:

7.1 Our Cookie Preference Centre

You can manage your cookie preferences at any time by clicking the "Cookie Settings" link found in the footer of our Site. This will open our Cookie Preference Centre, where you can enable or disable each category of non-essential cookies.

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to block cookies, to alert you when cookies are being sent, or to delete cookies that have already been set. Please note that if you block all cookies, some parts of our Site may not function properly. For more information on how to manage cookies in your browser, please refer to your browser's help documentation:

7.3 Opt-Out Tools Provided by Third Parties

You can also opt out of certain third-party cookies directly through the tools provided by those third parties:

7.4 Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Our Site does not currently respond to DNT signals because there is no commonly accepted standard for how websites should respond to such signals. However, you may use the opt-out tools described above to control tracking.

8. Cookies and Gambling / Casino Services

As a hotel-casino operation, we use cookies and related technologies to ensure compliance with applicable gaming and responsible gambling requirements. This may include:

  • Session management cookies used to maintain the integrity of gaming sessions and to protect users from unauthorized access.
  • Age verification and self-exclusion enforcement cookies that help us remember and enforce restrictions placed on certain accounts in accordance with responsible gambling programs.
  • Jurisdiction-detection cookies that allow us to restrict access to gambling services from jurisdictions where online gambling is prohibited.
  • Fraud detection and anti-money laundering cookies used to monitor for suspicious activity in compliance with applicable laws.

These cookies are considered strictly necessary and cannot be disabled without affecting the integrity and legality of our gaming services.

9. International Data Transfers

Some of the third-party service providers we use (including Google, Meta, Cloudflare, and Microsoft) are based outside of Canada, including in the United States and other countries. When you consent to the use of non-essential cookies, your data may be transferred to and processed in those countries. These countries may have different data protection laws than Canada.

We take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable Canadian privacy law, including by entering into data processing agreements with our third-party providers that include contractual protections for your data.

10. Data Retention

The duration for which cookies are stored on your device varies depending on the type of cookie. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the period specified in the cookie's expiry date (see the table in Section 4), or until you delete them through your browser settings or our Cookie Preference Centre.

We retain the data collected through cookies only for as long as necessary to fulfil the purposes outlined in this Cookie Policy or as required by applicable law. For more information on our general data retention practices, please refer to our Privacy Policy.

11. Connection to Our Privacy Policy

This Cookie Policy forms part of and should be read in conjunction with our Privacy Policy, which provides more detailed information about how collects, uses, discloses, and protects your personal information in compliance with applicable Canadian privacy law. In the event of any conflict between this Cookie Policy and the Privacy Policy, the Privacy Policy shall prevail with respect to the processing of personal information.

If you have any questions or concerns about how we use your personal information or wish to exercise your rights under applicable privacy law, please contact our Privacy Office at:

12. Children's Privacy

Our Site is not directed at children under the age of 19 (the legal age for gambling in Ontario). We do not knowingly use cookies to collect personal information from individuals under this age. If you believe that we have inadvertently collected information from a minor, please contact us immediately at privacy@savecreststudio.com so that we can take appropriate steps to delete such information.

13. Changes to This Cookie Policy

reserves the right to update or modify this Cookie Policy at any time to reflect changes in our practices, technology, legal requirements, or for any other reason. Any changes will be effective immediately upon posting the revised Cookie Policy on our Site. We will indicate the date the policy was last updated at the top of this page.

If we make material changes to the way we use cookies, we will notify you by displaying a prominent notice on our Site or by updating the cookie consent banner to request your renewed consent where required by law. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

14. Contact Us

If you have any questions, comments, or complaints about this Cookie Policy or our use of cookies, please contact us using the details below:

You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated: